Tyler Warehousing Services, INC
Main Menu

Customer Services
Whether you are shipping to retailers, manufacturers, or consumers, successful distribution and fulfillment means more than moving a box from one point to another. Today, it means getting that shipment to its final destination the right way and on time, the way your customers want and need products delivered.

TWS Customer Service, with its 25 years of experience in distribution services, will manage the process from initial order to the final delivery of your products to insure your customers are satisfied. TWS Customer Service can help you with:
  • Order processing.
  • Call center operations.
  • Customer service reporting, including inventory, shipping status, sales.
  • Inventory management.
Our trademark is flexibility. To guarantee a seamless operation, you will be assigned a team of account representatives, operations personnel, and systems developers to initiate a plan that meets your distribution services needs. Throughout the process, we will ensure that your customers have a dedicated representative to answer all of their questions.

By managing your products as if they are our own, TWS's dedicated customer service team will help you lower costs, eliminate charge-backs from retailers, and keep your customers satisfied because they get the product they ordered on time, every time.

Contact us for more information.

Business Need
Manufacturer has difficulty complying with department store routing and shipping requirements, resulting in thousands of dollars per month in chargebacks.

TWS Solution
TWS has 25 years of experience in shipping to major department stores, warehouse clubs, and major retail chains. TWS utilizes this expertise to ship to these accounts meeting routing requirements such as EDI, ASN, and UCC128 labels.

Additional benefits include:
  • Strong relationships with major department stores and national retailers
  • EDI set-up and order taking capabilities.
  • ASN and UCC128 capabilities.
  • Warehouses located in Cleveland.
  • Shipping and receiving via pallet or individual cases.
Visit our companion sites LNC3000.com & StateCourierSystems.com